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Shipping Policy
Fast, reliable shipping to get your pet essentials to you quickly and safely.
Aurora Pet is committed to processing and shipping orders as efficiently as possible.
Order Processing
- Most orders are processed within 1 business day
- Processing times exclude weekends and holidays
- Processing may vary based on product availability and order volume
Shipping Rates
Shipping rates are calculated at checkout based on order contents, shipping method, and destination.
Free Shipping
We offer free ground shipping on eligible orders over $49 within the continental United States.
Carriers
Orders may ship via USPS, UPS, or FedEx depending on the product and destination.
Estimated Delivery Times
3 to 8 business days
2 to 5 business days
Expedited Orders
For same-day expedited processing, orders must be placed before 12:00 PM Eastern Time, Monday through Friday, and the item must be in stock.
Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Address Accuracy
Please make sure your shipping address is correct at checkout. Aurora Pet is not responsible for delays caused by incorrect shipping information.
Questions
For shipping questions or order status support, please contact us at sales@aurorapet.com.